Ask Bear: The Official A.I. Chatbot of WNE
Welcome to Bear the Chatbot, your go-to companion for navigating campus life at Western New England University! Bear’s mission is to create a supportive and interactive environment, providing you with instant access to a treasure trove of resources. Whether you need academic advising, financial aid help, or info about student life and wellness services, Bear is here to make your college journey smoother and more enjoyable.
But Bear is more than just a helpful tool—he’s a proactive member of our community! By learning from your interactions, Bear continually adapts to better understand and meet the diverse needs of everyone on campus. Let’s embark on this adventure together, making your experience at WNE as enriching as possible.
Who is Bear the Chatbot?
You probably know Bear as our beloved campus comfort dog, the furry friend we all adore. But did you know Bear is also your go-to resource for all things WNE, ready to assist you 24/7? Just send a text to Bear with your questions, and you’ll get quick answers—no waiting in line or making appointments needed!
Powered by Artificial Intelligence (A.I.), Bear is here to help you thrive at WNE. His mission is all about involving you in the conversation, tackling your questions, and helping you overcome any challenges you encounter as a college student. So don’t hesitate—reach out to Bear anytime you need support! Your journey at WNE just got a whole lot easier!
Bear serves as a resource for your questions, and connects you to support services and information regarding:
- Academics, Advising, and Tutoring Support
- Financial and Registration Matters
- Student Life and Involvement Activities
- Mental and Physical Health, and Overall Wellbeing
- And so much more!
Bear is on an exciting journey of learning and growth every day! The more you interact with Bear the Chatbot, the smarter he gets. Bear loves to get to know you better, so you might receive occasional texts with questions tailored to your needs. Your answers help Bear share valuable insights with his human helpers, who may reach out to chat with you further or provide support where it’s needed. Together, you and Bear are building a smarter, more personalized experience!
How do I meet Bear the Chatbot?
Every fall, Bear sends out a friendly "hello" message to welcome all new and returning undergraduate students at Western New England! Once you get that first text, make sure to add Bear to your contacts—you’ll want this helpful companion handy for all your WNE questions!
Bear the Chatbot is here to provide you with the info you need and guide you to the right resources anytime you need assistance. And if Bear doesn’t have the answer right away, no worries! He’ll connect you with the right office or a real person who can help you out.
To chat with Bear, make sure your cell phone number is updated in Self Service—it’s your ticket to connecting with your favorite campus companion! While you can opt out of receiving messages from Bear, he truly hopes you’ll take the time to chat and answer his questions.
Throughout the semester, Bear will check in with you to see how you’re doing—whether it’s asking about your classes, sharing important campus updates, or seeking your thoughts on campus life. You can expect to hear from Bear every week or two, but remember, he’s always just a text away whenever you need help or support!