Students can benefit from access to community resources and enhance their well-being and academic success. These resources provide essential assistance and support beyond campus boundaries, fostering a sense of belonging and connection to the broader community.
Click one of the resource links to jump to that section below on the page.
417 Liberty Street, Springfield, MA 01104
Mental Health Emergency: 1-800-437-5922 (24/7 Crisis Line), 413-733-6661 or walk to clinic entrance B
Get immediate help for yourself or another person in a crisis situation. When you call, they will help you decide what steps are needed to improve your situation. Provide services for children, youth, and family including addiction, mental health, developmental services, emergency services, healthcare integration, and care management.
Locations throughout the Pioneer Valley
New Clients call: 1-844-CHD-HELP (844-243-4357)
Specialize in working with young children, teens, couples, and families on depression, anxiety, grief, drug and alcohol issues, couples therapy, divorce mediation, family therapy, LGBTQ concerns, and refugee issues. English, Spanish, Arabic, Somali, German, Burmese, and Vietnamese spoken.
2155 Main Street, Springfield, MA 01104
413-736-0395 ext. 702
Open 8:00 a.m.–6:00 p.m., walk-ins welcome
Outpatient Clinics offer a broad array of bilingual and bicultural clinical and addiction services for adults, families, children, and adolescents include individual group psychotherapy, diagnostic assessments, and treatment.
995 Worthington Street, Springfield, MA 01109
413-734-5376 (Office line), 413-785-5288 (TTY line)
Provides residential and support services for people impacted by mental illness, developmental disabilities, substance abuse, and homelessness with 21 residential sites, extensive outreach, and supported living programs.
An extensive list of links and resources, helplines, service providers, agencies, research, and more. The website has a link to additional information on specific disorders.
324A Springfield Street, Agawam, MA 01001
NAMI Helpline: 1-800-950-NAMI (6264), Monday–Friday 10:00 a.m.–8:00 p.m.
Crisis Text Line: Text NAMI to 741-741 (24/7)
Information: Call 413-786-9139 or email information@namiwm.org
Open Monday–Friday 8:30 a.m.–3:00 p.m.
National Alliance on Mental Illness (NAMI) offers free support, education, referrals, and advocacy to people of all ages with mental health issues.
For more information or to schedule an intake call 413-540-1234
Adult, adolescent, and child outpatient therapy as well as AIDS/HIV support. Individual, family, and group counseling with weekend and evening hours available. Bilingual. Sliding fee scale. All patients are served regardless of ability to pay. Call for an appointment.
1 Federal St Building 102, Springfield MA 01109
413-737-9544
Services available for those in need of outpatient, psychiatry and crisis services, and more. Located in the Technology Park walking distance from the STCC campus for anyone in need of support.
888-843-4564
Monday–Friday: 4:00 p.m.–midnight EST
Saturday: 12:00 p.m.–5:00 p.m. EST
Confidential peer-support and resources.
877-565-8860 (available 24/7)
Crisis counseling and suicide prevention for the Transgender and Gender Nonconforming (TGNC) community.
Trevor Lifeline: 866-488-7386 (available 24/7)
TrevorText: Text "Start" to 678-678 (standard messaging rates apply)
Where LGBTQIA+ youth and allies can connect to a crisis counselor 24/7, 365 days a year, from anywhere in the U.S. It is 100% confidential, and 100% free via internet messaging chat, call, or text.
The leading national organization providing crisis intervention and suicide prevention services to lesbian, gay, bisexual, transgender, and questioning (LGBTQIA+) young people ages 13-24.
Call 413-341-9400 to schedule an intake appointment.
Email info@transhealth.org for more information.
Adult and pediatric primary care, mental health, gender-affirming hormonal care, and community support for trans, non-binary, and gender-diverse individuals.
Call 413-586-2016 for information or an appointment.
Provides services specifically for the LGBTQ+ community including gender-affirming hormone therapy, PrEP HIV prevention medication, support and links to other LGBTQ+ specific services, education, peer support groups, and LGBTQ+ youth suicide prevention and resilience workshops.
A comprehensive list of LGBTQ resources throughout the state of Massachusetts, updated frequently.
The only queer youth organization in Springfield Massachusetts, Out Now provides a safe space for queer youth and allies to learn about themselves, develop leadership skills, explore the history of the LGBTQ movement, and much, much more.
New England's largest LBGTQ newspaper increases awareness of today’s LGBTQ issues, while addressing the intersectionality of multiple and shared identities within the LGBTQ community.
A grassroots group of volunteers dedicated to ensuring that the LGBT community and its allies are a visible and vital piece of the fabric of the greater Springfield area. The flagship event is Springfield Pride Week.
Western Mass Office: Call 617-927-6250
Counseling, support groups, advocacy, and referral services to survivors of domestic violence, sexual assault, and anti-LGBTQ hate violence.
The ACLU works to ensure that lesbian, gay, bisexual, and transgender people can live openly without discrimination and enjoy equal rights, personal autonomy, and freedom of expression and association.
It's mission is to uplift, empower, and connect lesbian, gay, bisexual, transgender, and queer youth around the globe and remind teenagers in the LGBT community that they are not alone—and it WILL get better.
Through action and activism, advances full freedom, justice, and equality for LGBTQ people and a progressive vision of liberation.
Dial 988, Press 1 (available 24/7/365)
Text 838255 (available 24/7/365)
Anonymous, Confidential Online Chat
Connects Veterans in crisis and their families and friends with qualified, caring Department of Veterans Affairs responders through a confidential toll-free hotline, online chat, or text. Support for deaf and hard of hearing individuals is available.
281 Franklin St., Springfield, MA
413-731-0194
Provides assistance in applying for veterans benefits as well as providing clothing, referrals for housing, employment, MassHealth, legal assistance, and counseling services for veterans and their families, including drug and alcohol counseling. A Homeless Veterans Transitional Program assists veterans in the transition into mainstream society.
617-210-5480
Open Monday through Friday, 8:45 a.m.–5:00 p.m.
Information on benefits, housing, education, employment and training, healthcare, other support services, and advocacy issues including emergency financial assistance for those veterans and their dependents who are in need.
878 State Street Springfield, MA 01109
413-209-9000
Monday, Tuesday, Thursday, Friday: 10:00 a.m.–5:00 p.m., Wednesday: 10:00 a.m.–noon
Facebook: @nabvetsspringfield
nabvetschapter102@comcast.net
Provides referral information to veterans for social needs such as housing, food, transportation, employment, education, clothing, and assistance with filing claims. Also provides peer-to-peer counseling and computer training.
36 Court Street, Room 101, Springfield, MA 01103
Call 3-1-1 or 413-736-3111
Monday–Friday: 9:00 a.m.–4:00 p.m. (Walk-ins welcome!)
Information and assistance to veterans and their dependents on employment benefits, vocational or educational opportunities, hospitalization, medical care, pensions, and other benefits.
721 State Street, 2nd floor, Springfield, MA
413-263-6500
Monday–Friday: 8:30 a.m.–4:30 p.m.
Connects veterans and their families to the community through outreach, assistance in filing disability claims, accessing veteran's benefits (including educational benefits), and referrals for services.
95 Ashley Avenue, Suite A, West Springfield, MA
413-737-5167
Individual and group counseling for Veterans, service members, and their families for military-related issues, bereavement (grief), military sexual trauma, community outreach and education, substance abuse assessment and referral, employment referral, and referral of other VA services. Free and confidential.
One-stop shopping for veterans, service members, and the general public looking to understand the complex systems of laws and benefits unique to those with military service. Also provides a national directory (searchable by state or zip code) of free and low-cost legal service providers, state agencies, law school clinics, and other resources that can help enforce legal rights and benefits.
25 Bond St. Springfield, MA 01104
413-731-6000
Monday–Friday: 8:00 a.m.–4:30 p.m.
Medical and mental health pre-care and after-care for veterans. Offers initial and ongoing care and treatment for patients whose clinical needs are met primarily by outpatient services. Call or come in person to schedule an appointment.
800-482-2565 (available 24/7)
The largest one-stop veterans housing, outreach, and supportive services program in New England. Provides services to veterans, servicemembers, and their families including housing, employment and training, case management, food security, health and wellness, family support programs, women, and child care services.
National Domestic Violence Hotline: 800-799-7233 | https://www.thehotline.org/
National Sexual Assault Hotline: 800-656-4673
National Teen Dating Abuse Hotline: 866-331-9474
National Suicide Prevention Hotline: 988
413-733-7100 / 800-796-8711 (24-hour domestic violence/sexual assault hotline)
800-223-5001 (Llamanos/Spanish-language)
Founded in 1868, the YWCA of Western Massachusetts has served our region for more than 150 years, guided by its founding principle to provide shelter, support services, and tools for self-sufficiency for women and girls in our community. Today, the YWCA of Western Massachusetts is one of the largest of the 300 local YW Associations in the United States, providing support to nearly 2,000 individuals annually. The YW exists to fulfill its mission of eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity for all.
Dedicated to providing information, support, and resources to survivors of rape and sexual abuse and their friends and family.
The nation's largest anti-sexual violence organization operates the National Sexual Assault Hotline and carries out programs to prevent sexual violence, help victims, and ensure that perpetrators are brought to justice.
Rick’s Place compassionately supports grieving children, teens, and their families through facilitated peer activities, school-based programs, and community outreach. Its goal is to provide a trusting environment in which participants who are grieving the death of a loved one can share their experiences, receive support, and find comfort.
Dakin Humane Society's Pet Loss & Healing Support Group is led by family therapist and author Ken Dolan-Del Vecchio. Drawn from decades of experience leading groups for people who grieve the loss of their animal companion, our Pet Loss & Healing group offers the opportunity for healing that comes from sharing the journey of loss with others who are grieving. Participants listen, share, and celebrate the meaningful role that pets play in our lives.
