Weather Closure Open or Close Alert Message
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Due to the expected winter storm, the University will close campus beginning at 10:00 a.m. on Sunday. The campus will remain closed through Monday, and we expect to resume normal operations on Tuesday morning. If conditions change, we will share updates promptly. 

Campus Services During the Closure 

While most in-person activities will pause, essential services will remain available. Public Safety and Facilities will be on campus throughout the storm, and the following services are expected to remain open or staffed: 

  • Residence Halls (RDs/RAs on duty) 
  • Dining 
  • Computer Labs 
  • Facilities/Housekeeping 
  • University Operator 
  • Health Services (TBD by Director) 

Students living on campus should expect regular support from Residence Life and Public Safety. 

Classes and Work During the Closure 

Students 
Scheduled face-to-face classes will not take place on campus. At the discretion of faculty, some in-person classes may be held remotely. Faculty will communicate directly, so please check your email and course site for updates. 

Classes that are already scheduled to be fully remote will continue as usual unless otherwise communicated by your instructor.  

Staff 
Staff who are able to work remotely should coordinate with their supervisors as appropriate. 

Staying Informed 

The University’s Inclement Weather Policy is available on the WNE website via the homepage banner. We will communicate any changes or reopening details through WNE Alert, email, and the University website.

 

Information Technology

Computer Assistance

We Can Help

The Office of Information Technology is committed to providing the Western New England University community with a wide range of technology services and solutions. Perhaps most critical to University Community members, OIT has a Service Desk, which provides solutions to computer issues, including most hardware and software problems. 

There are several ways to get computer technology assistance. You can:

  • Call the Service Desk at 413-796-2200 or x2200 from on campus.
  • Visit the Service desk on the 3rd floor of Churchill Hall.
  • Email helpdesk@wne.edu
  • Initiate an online OIT Work Order on Connect2U and select Work Orders

See below for specific services offered or go to the OIT Handbook for more details.

Contact Information

Office of Information Technology Help Desk
Third floor, Churchill Hall

413-796-2200
Contact Us