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Due to inclement weather, the University will have a delayed opening at 10:00 AM on Thursday, December 5th, 2024.
Information Technology

Computer Assistance

We Can Help

The Office of Information Technology is committed to providing the Western New England University community with a wide range of technology services and solutions. Perhaps most critical to University Community members, OIT has a Service Desk, which provides solutions to computer issues, including most hardware and software problems. 

There are several ways to get computer technology assistance. You can:

  • Call the Service Desk at 413-796-2200 or x2200 from on campus.
  • Visit the Service desk on the 3rd floor of Churchill Hall.
  • Email helpdesk@wne.edu
  • Initiate an online OIT Work Order on Connect2U and select Work Orders

See below for specific services offered or go to the OIT Handbook for more details.

Contact Information

Office of Information Technology Help Desk
Third floor, Churchill Hall

413-796-2200
Contact Us