Information Technology

Computer Assistance

Computers Can Be Complicated

The Office of Information Technology is committed to providing the Western New England University community with a wide range of technology services and solutions. Perhaps most critical to University Community members, OIT has a Service Desk, which provides solutions to computer issues, including most hardware and software problems. 

There are several ways to get computer technology assistance. You can:

  • Call the Service Desk at 413-796-2200 or x2200 from on campus.
  • Visit the Service desk on the 3rd floor of Churchill Hall.
  • Email
  • Initiate an online OIT Work Order, click here and select Workorders

See below for specific services offered or go to the OIT Handbook for more details.

Additional information can be found in our COVID-19 Tech Support.

Contact Information

Office of Information Technology Service Desk
3rd floor Churchill Hall

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